MAINTENANCE

Home Repairs & Maintenance

Your comfort and safety come first. Let us know about any repair needs online, by phone, or in person.

Residents may request maintenance service in one of the following ways:

Submit an online maintenance request form

Call our office at 660-584-3911

Visit our office during business hours

We encourage residents to submit requests as soon as an issue occurs to help prevent further damage.

Use the form below to report non-emergency maintenance issues in your unit. Please include as much detail as possible so our maintenance team can assist you quickly.

Common Requests Include

Black outlined circle on a white background.

Plumbing leaks or clogs

Black outlined circle on a white background

Electrical problems

Black outlined ring on a white background.

Door, window, or lock issues

Common Requests I

Black outlined circle on a white background

Heating & A/C issues

Black outlined circle on a white background

Appliance repairs

Black outlined circle on a white background

Pest concerns

Some repair issues can't wait. Contact us immediately if you're dealing with:

Warning triangle icon with an exclamation mark inside.

No heat in cold weather

Warning icon: black outlined triangle with exclamation mark inside on white background

No air conditioning during a heat wave

Warning triangle icon with exclamation mark inside, black outline on white background

Flooding or major water leaks

Black warning triangle with an exclamation mark inside on a white background

Power outages or electrical hazards

Warning triangle icon with an exclamation mark inside.

Gas odors

Warning triangle with an exclamation mark inside

Broken exterior doors or locks affecting security

After-Hours Emergency

Mason V. — after-hours emergency line

Rick J. — after-hours emergency line

If the situation is life-threatening, call 911 first.

Residents Responsibilities:

Black check mark icon on a white background

Keeping units clean and sanitary

Black check mark icon on a white background

Reporting problems promptly

Black check mark icon on a white background

Preventing damage

Black checkmark icon on a white background

Disposing of trash properly

Black check mark icon on a white background

Notifying staff of safety concerns

Repairs due to neglect or misuse may result in charges to the resident.

We work to respond to every request as quickly as possible.

Black check mark on a white background

Emergency requests: immediate response

Black checkmark on a white background

Urgent repairs: within 24–48 hours

Black check mark icon on a white background

Routine requests: 3–5 business days

Response times may vary depending on parts availability and weather conditions.

Need Help With a Repair?

We're here to help keep your home safe and comfortable.